FAQ

I’d like to send my child to your centre, are there any vacancies?

Our major intake of new children is at the beginning of the year. After this, we have limited numbers available within our centre, and these vacant spots are filled by children on our waiting list. Occasionally we have vacancies throughout the year, and this happens when a family leaves the centre or reduces the number of days they are attending.

The best thing to do is fill in the waiting list form so that if there is an availability throughout the year, we can contact you.

What are the staff ratios?

We adhere to the ACECQA national standards, and ensure we always have the correct staff ratios in each room and across the centre.

  • Under 2 years – 1:4
  • 2-3 years – 1:5
  • Over 3 years – 1:10

Although the national standard for over 3’s is 1 adult to every 10 children, we have chosen to staff our 3 to 5-year-old room at 1:8.

What are your operating hours?

We are licensed from 7am to 6pm. You may drop your child off/pick up any time between these hours.

Do you run tours?

Yes, we run tours between 9 and 10am most weekdays.

Tours last approximately 15 to 30 minutes.

We can show you through all 4 rooms within our centre, or we can take you through the room you would like to enrol your child/ren into.

Tours must be booked in advance by emailing admin@csccc.com.au or by phoning 08 8379 3292.

What are your fees?

Our Daily Fee is $109 per day, which includes nappies, food and sunscreen. More information on our Fees can be viewed in Policy 2 Payment of Fees.

Do I need to pack lunch or nappies?

We have an onsite cook who prepares all meals and snacks for children each day. We ask that no food is to be brought into the centre, as we have children with severe allergies and anaphylaxis.

We provide milk and milk substitutes to children, however we do not provide formula.

Nappies and wipes are also included in the daily fee, however, we do ask that you bring in nappy cream if your child requires it. This must be labelled, and will only be used on your child.

What do I need to pack in my child’s bag?

Each child requires a sun safe hat which can be purchased from reception for $8.

We ask that you pack spare clothes including socks (dependant on the weather), spare shoes (gum boots in winter are always handy), changes of underwear if they are toilet training, a comforter or dummy if your child uses one, and bottles/formula if needed. Please ensure everything is labelled clearly.

How do I receive the Childcare Subsidy?

The easiest way to receive the childcare subsidy is to make a claim online through your myGov account linked to Centrelink. You can use this link for more information.

What is a Not-for-Profit/Community Childcare Centre?

As a not-for-profit/community centre, all profits go back into the centre and are spent on expenses such as indoor and outdoor upgrades, new play equipment, learning resources, extra educators on high-demand days, and providing community events for our families such as End of Year Parties and Pyjama Disco’s.

What is the difference between a Long Day Care Centre and Early Learning?

Essentially, nothing! We both use the same Early Years Learning Framework, we create a program for your child and ensure that we are covering all Learning Outcomes required.  ‘Early Learning’ Centres are just using clever marketing, but you can rest assured that your child is absolutely learning in their early years at all Long Day Care Centres.

I’d like to do my placement for my studies at your centre, how do I apply?

We ask that you email admin@csccc.com.au with your request, what you are studying for and when you would like to start your placement. Unfortunately, we cannot accept everyone as we have a lot of students in our centre at any given time.

How do I apply for relief work at your centre?

Please email through your resume, and any relevant qualifications and certificates to admin@csccc.com.au.

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